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Communication Masterclass

Have you ever had instinctively ‘clicked’ with someone?
You probably wondered why you don’t communicate with everyone in just the same way!

The Communication Masterclass gives you the skills to recognise others communication preferences so you can ‘click’ with people when you want to.

This Communications Masterclass provides you with the skills needed to appreciate and understand your own and other people's motivational preferences.

What has motivation got to do with communication?
It is said that we are like tin can's without the labels on; we all look the same on the outside, give or take, but what’s on the inside of one may be very different from another and it will need to be treated in a different way to produce the best results.

Knowing what motivates you and what motivates others enables us to understand other people’s preferences and chose which style of communication that will allow you to communicate in the very best way. You will be simply, talking the same language.

This Masterclass programme adds to this knowledge with a wide variety of communication skills, tool's and techniques so you will be able to communicate with excellence.

Understanding peoples motivational needs Strength Deployment Inventory (SDI)
Powerful language for communication (SDI/NLP)
Interpersonal Communication


Active listening
Questioning skills
Non-verbal Communication
How to build rapport
Preferred Language style (V.A.K)
Eye accessing clues
 
How to deal with conflict in a constructive manner Assertive, aggressive, passive behaviour 
Building your strategy for effective communication. Customers
Clients
Colleagues
Family
Friends
 
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