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Body Language is simply the non-verbal communication that happens in every Face-to-Face encounter. When developed it can tell you, in a blink, others true feelings towards you and how your words are being received. Around 55% of our thinking is communicated through our Body Language; only 7% is attributable to the actual words we use. Most of us
know what it feels like to instantly like or dislike someone, but without
necessarily understanding why? There was just 'something' about them
we didn't appreciate. Programme Outline: |
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What non-verbal communication is and is not | Why people do the strange things they do! | ||||||||||||
| How it works | How to build rapport quickly | |||||||||||||
| Why it's so important | Match, pace & lead | |||||||||||||
| Eye access clues | Action planning | |||||||||||||
| Secret language preferences | ||||||||||||||
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