Becoming
and more assertive and confident manager.
This
one or two day facilitated workshop allows participants to develop
an understanding of other people’s strategies and styles,
and it provides participants with a framework to redevelop their
assertiveness to empower and reengage them at home and in the
workplace.
Our facilitator's work with your manager's enabling them so they
are able to understand their personal needs and be able to ask
openly and directly for what they want whilst recognising and
respecting the needs of others.
They will learn how to relate to people in an open and honest
way and feel responsible for, and in control of, their own actions
being able to resolve difficulties and disputes in a way that
feels comfortable and just to those involved.
Programme
outline:
Know
what conflict is?
Understand
assertiveness, aggression and passive behaviour
