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The
purpose of this course is to help participants recognise the different
methods of influencing and be able to select the most appropriate interpersonal
skills for the situation. The influencing
skills programme involves a mixture of theory and practical task based
practice, and will include a range of influencing models, together with
the use of self-analysis instruments. |
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What is influence and what it is not | Dealing with difficult people | ||||||||||||
| Influence versus manipulation | Personal Power | |||||||||||||
| Influencing methods | State Of Mind | |||||||||||||
| Body Language | Influencing Strategies | |||||||||||||
| Communication Styles And Personality Type | Questioning and feedback | |||||||||||||
| Using personality types to influence | Action Scheduling |
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