Negotiation Training Courses

Negotiation is: "A Process for resolving conflict between two or more parties whereby both or all modify their demands to achieve a mutually acceptable compromise". Successful negotiators save money, save time and are more motivated through their higher degree of need satisfaction. They do not get stressed over what might have been. All people regardless of their jobs will already know something about negotiating as it is practically a way of life. Paradoxically, many people fail to recognise when they are actually negotiating. Successful negotiating is not just about techniques and 'tricks'.
Master negotiators recognise that the foundation for a successful negotiation is primarily in their approach and attitude to the people they are negotiating with. After approach and attitude the next step is the quest for the often spoken, but little understood, win - win outcome. This Management Negotiation skills programme provides an introduction to the philosophy, attitude, skills and techniques that are employed by master negotiators. During this participative workshop, individuals will spend time discussing and analysing their strengths, limitations and experiences with respect to negotiation.

	Programme outline:

	The importance of knowing your desired outcome
	Two of the most commanding negotiation tools - power questioning and active listening
	Building trust by creating rapport and developing positive relationships
	Handling confrontation
	How to structure, plan and programme a successful negotiation
	The win-win attitude and some of the power techniques of negotiating
	The identification of objectives and agendas (both open and hidden).

Management Negotiation Skills